Privacy policy

In the Tetora Group, We think personal information is very important. Our company manages customers’ personal information as follows.

• Obtain customer’s personal information.

  The following cases, we ask a customer for an offer of the personal information
  
  * When customer takes room reservation.
  * When customer offer to various service and reservation.
  * When customer requests information materials.
  * When customer ask for information about something.

• Purpose of Use of the Personal Information

  Personal customer information will only be used for the following purposes.
  
  * When it is necessary to contact a visitor
  * When We do analysis for service improvement.
  (We don’t use personally identifiable information)
  * When We deliver the information

• Obligation to Disclose Retained Personal Information

  Except following cases, we will never disclose our customers' personal information to third parties.
  
  * We got the consent from customer in advance.
  * The public institution requested that our company to disclose personal information.

• Protection of personal information

  This site protects customers’ personal information through encrypted communication.

• Please use this address for inquiries on personal information:

  Tetora Group 040-0015　Hokkaido,Hakodate,Yanagawa-cho17-16